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From September 25 to 27, Foam Lake members will transition onto Prosperity Credit Union’s banking system, bringing all Prosperity members together on one unified banking platform. This is an important milestone in our journey together, and there are steps Foam Lake members need to take before and after the banking system merger. We’ve created a Member Readiness Guide to make it easy to understand what’s happening, how your banking will be impacted, and what you need to do to prepare.
Your Member Readiness Guide
Please take a few minutes to download and review your guide before September 23.
Your guide includes:
- Important steps to complete before the banking system merger
- What to expect during September 25 to 27
- How to onboard to Prosperity Digital Banking
- Important INTERAC e-Transfer information and actions
- Information for business digital banking users
- Changes to statement and interest cycles
- Fee changes
- What stays the same
- What to do after the banking system merger
- Where to find help and support
What to Expect During Merger Weekend
During the banking system merger, digital and mobile banking will be temporarily unavailable while we complete the transition. We recommend completing any important banking and paying bills due during the merger weekend in advance. Your Member Readiness Guide includes the specific steps you should take and important dates to keep in mind.
Please check this page regularly as we get closer to September 25. We’ll post important updates here throughout the transition.
We're Here to Help
We know changing banking systems can feel like a lot. Our goal is to make the transition as straightforward as possible, and you won’t have to navigate it alone. If you have questions about the Member Readiness Guide or need help preparing, please call or visit the Foam Lake branch during regular business hours, or visit this page for the latest information and updates.
Thank you for your patience, trust and attention to the important information in your Member Readiness Guide. We look forward to welcoming you to the full Prosperity banking experience. One System. One Prosperity.